Shipping policy
At Pharmacy Condom Wala, we are committed to providing timely and discreet delivery of your orders. This Shipping Policy explains how we handle the shipment of products purchased through our website.
Processing Time
All orders are processed within 24 to 48 business hours. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Methods & Delivery Time
We offer the following shipping options:
Standard Shipping: Delivery within 3 to 7 business days (Minimum: 3 days, Maximum: 7 days)
Express Shipping (extra ₹99 charge): Delivery within 1 to 3 business days (Minimum: 1 day, Maximum: 3 days)
Deliveries are made through trusted partners such as Bluedart, Delhivery, DTDC, and India Post, depending on your location.
Shipping Charges
Free shipping on all orders above ₹499
A flat fee of ₹49 for orders below ₹499
Shipping charges (if any) will be shown during checkout before final payment.
Discreet Packaging
Your privacy is our priority. All items are shipped in plain, unbranded packaging with no labels or product names on the box. Even the delivery agent has no knowledge of the contents, ensuring 100% confidentiality.
Tracking Your Order
Once your order is shipped, we will send you a confirmation email or SMS with a tracking number. You can track your package at any time through our courier partner’s website
Delivery Issues
In case of:
Incorrect shipping address
Missed delivery attempts
Returned or undeliverable parcels
We will contact you to arrange redelivery. A re-shipping fee of ₹49 may apply if the parcel needs to be sent again.
